Terms of Service
The Website is a service provided by Chin Hu Chun Tea Industry Co., Ltd (the “Company”) based on the member service use consent, other announcements, terms of use, and matter of notice on the website (the “Consent”). The purpose of the Consent is to protect members’ interests when using the Website’s services as far as possible and confirm the rights and obligations between the Company, product suppliers, and members.
When you agree with the member interest, it means that you have read, understood, and agreed to accept all content and agreements of the Consent, and fully accept the service items and content of the services at present and derived in the future.
The Company is entitled to amend or change the content of the Consent based on its requirements and substitutes the previous content at all times. The content of the amended Consent will be published on the “Descriptions for Member” of the services, and the Company will not notify members individually. When you use the Website, please be aware of relevant amendments and changes to the content. If you continue the use of the services after any amendment or change, it will be deemed as you have read, understood, and agreed to accept relevant amendments and changes made. If you disagree with the amending or updating method of the Consent above or do not agree with any other agreements in the Consent, please suspend the use of the services.
● Scope of Member Services:
The scope of service provided by the website of the Company includes Shian Pin Te Online Shopping Website and all potential new stores in the future, the use of cash flows, logistics, and information flow platforms, and all other services of online or physical channels, including but not limited to product transactions, content browsing, product marketing information provision via e-mails or other methods, and other services. The Company may add/reduce, alter, or terminate items or content of relevant services based on its business requirements, and the Company is not required to notify you individually.
● Member Account, Password, and Safety:
I. When you register your membership data on the Website, you are required to choose a set of passwords for personal identification and to protect your transaction safety; you may change your personal passwords based on your requirements. The combination of user account and passwords represents the user itself to the Website, and any act made when using services on the Website will be deemed as made by the user itself. You shall duly set, maintain, and preserve your account and passwords, including but not limited to the timely log out at the end of using the Website’s services. If you leak your personal data, member passwords, or payment data and allow opportunities of being used by any third party, you will be held fully responsible for any actions taken by the third party.
II. When making registration on the Website, please register accurate and complete data. If you provide any inaccurate or untrue data for registration, the Company is entitled to suspend or terminate your account and reject your use of the Company’s services.
III. If you opt to pay by credit card for shopping, please provide accurate credit card data. If we find any inaccurate data or illegal use of others’ credit cards without the permission of cardholders, the Website may suspend or terminate the membership and will pursue legal liabilities for any violation of laws. To protect members’ privacy and interest, the Website will not keep credit card numbers and other financial data used on the Website.
IV. The account you registered on the Website may also be used on external websites linked to the Website. The Website will not provide your personal data to external websites. You may have to enter your personal data for using the services of the external websites for the first time, and the terms of service and the privacy protection policy of such websites shall apply.
The Company provides no guarantee and assumes no responsibility for such external websites.
Distribution of Newsletter and EDM
When becoming a member, it is deemed as you have agreed that the Company may send newsletters or EDM to your registered e-mail address from time to time. If you wish to subscribe, unsubscribe, or amend the subscription content for newsletter or product information, you may visit the 【Member Section】 for inquiries or amendments.
● Safe Payment System:
Payment by Credit Card Online: The Company adopts “SSL 128 Bit Safe Encryption System Protection” of equivalent level with domestic financial institutions and has completed the establishment of Information Security Management System (ISMS) and passed the ISO27001 management system. Regarding payment by credit card online, your personal and credit card data are protected by safety measures.
● Intellectual Property Rights:
Unless otherwise stated by the Company, the intellectual property rights, including but not limited to trademark rights, patent rights, copyrights, business secrets, and know-how, of the software or programs used by the services and all content on the Website, including but not limited to works, photos, files, information, data, website structure, arrangement of website screens, and page design are legally owned by the Company or other rights holders. No person shall use, amend, replicate, publicly broadcast, revise, spread, issue, publicly publish, carry out restore engineering, decrypt, or carry out reverse engineering without any permission. If a person wishes to quote or reproduce the abovementioned software, programs, or website content, it shall obtain the prior written consent of the Company or other rights holders according to the law.
● Basis of Responsibility and Damage Compensation:
Regarding all data recorded during the course of using the services, data recorded in the database of the services shall prevail. For any dispute, both parties shall, in utmost sincerity, propose and submit the electronic data records they kept, respectively, to a court or an unbiased third party for recognition. If damages or expenses (including but not limited to freight, processing fees, litigation fees, and attorney’s fees) incurred to the Company and relevant performing parties due to your violation of the requirements of the Consent or relevant laws, you would be held responsible for compensation.
● Service Suspension and Disclaimer:
At present, the Company maintains the normal operations of the Website by adopting methods and technologies that are generally deemed reasonable. However, under the following circumstances, the Company will be entitled to suspend, interrupt, or refuse to provide the entire or partial services, and the Company is not obliged to notify you in advance. The Company shall not be held obliged to any compensation or indemnity for any direct or indirect damages of users:
I. When relevant software/hardware equipment of the services is relocated, changed, upgraded, or under maintenance repair.
II. When a user violates governmental laws and regulations or the Consent.
III. When services are suspended or interrupted due to natural disasters or other force majeure.
IV. When services are suspended or interrupted due to other reasons not attributable to the Company.
V. When the information display of the services is inaccurate, forged, altered, deleted or captured, or the system is suspended or is unable to operate normally due to reasons that the Company is unable to control.
VI. If any text of slander, attack, offense, or other content that violate public order and morality when using the SMS distribution or other electronic message transmission services of the Company, the Company is entitled to reject your use of the services.
VII. Other circumstances that the Company considers the suspension or interruption of services is required.
Regarding foreseeable software/hardware maintenance plans that may result in the interruption or suspension of the system, the Company will announce them on the Website by adopting appropriate methods before the occurrence of such conditions as far as possible.
The Website is provided for your use based on the existing items, functions, and status at the time of the service provision. The Company is not responsible for any guarantee, warranty, or damage compensation.
